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This article explores the kind of critical and reflective thinking taht influences the social and health care professionals in the Individual Plan process. An inter-professional group of six healthcare and social researchers collected the data, which consisted of indepth interviews with 12 service providers who were the clients´ coordinators and one day centre leader. By focusing on reflective thinking in a critical perspective, it is concluded that coordinators are guided by different philosophical and theoretical perspectives in this process; a mixture of reasoning strategies, caring as a relational concept and a mixture of philosophical frameworks. To improve critical thinking in Individual Plan processes, coordinators need to be conscious about their way of thinking in action.